Category: technology

IBM expands presence in Telangana, India

Bangalore, India, November 15, 2021: IBM (NYSE: IBM) today announced that it has set up a new facility offering clients Business Process Operations consulting from IBM Consulting in Hyderabad, Telangana in India. The new facility will be focused on Business Process Operations across several domains such as finance & accounts, procurement & supply chain, human resources & recruiting, and industry-specific processes including risk & compliance.  With this facility, IBM Consulting can help clients achieve their digital transformation goals leveraging talent and IBM’s comprehensive capabilities in process re-engineering, data, and technology. 

Business Process Operations delivers a unified user experience and business value for organizations with use of agile methodologies, advanced process mining and intelligent workflows powered by hybrid cloud and artificial intelligence (AI). In finance organizations for instance, it provides insights for core functionalities such as working capital optimisation, spend leakage, reduced errors/exceptions, and others. 

Designed with a state of the art, open and agile theme, the new facility will also have dedicated workspaces to collaborate with clients via the IBM Garage, a collaborative approach to fast-track innovation and drive meaningful, lasting transformation. The facility also serves an additional function of enabling resiliency for IBM Consulting by acting as backup site for Business Process Operations centres in Chennai and Bengaluru. The onsite team will also collaborate with IBM India Software Labs in Hyderabad to bring in AI and platform offerings to reimagine intelligent workflows in client operations. 

Speaking on the occasion, Tony Menezes, Global Managing Partner – Business Process Operations, IBM Consulting said, “IBM Consulting is committed to helping clients leverage hybrid cloud and AI capabilities to accelerate digital transformation across their organization. We will combine our deep industry domain expertise with world-class skills and diversity of talent of Telangana, as we witness significant growth in our Business Process Operations portfolio globally.” 

Sachin Varma, Senior Partner, IBM Consulting, Asia-Pacific said, “The expansion to Hyderabad is a key component of our growth plans in India. Our aim is to not just transform our clients’ critical business functions with local talent but also to drive skills development and enhance employability in the market.” 

IBM Consulting is IBM’s consulting and global professional services business, with market-leading capabilities in business and technology transformation. IBM Consulting has 140,000+ skilled professionals globally and is in 150+ countries today and continues to grow organically and inorganically. The expansion is aligned to its global double-digits hiring strategy across its global delivery network. Currently, the India footprint of Business Process Operations from IBM Consulting covers Bengaluru, Gurugram, Noida, Chennai, Pune, Mysuru and Mumbai.

Vertica to Leverage NetApp StorageGRID to Deliver Cloud-Scale Analytics to On-Premises Environments

INDIA, Bangalore – November 15, 2021 – Vertica today announced a new integration with NetApp StorageGRID to deliver the advantages of cloud-native analytics to on-premises environments. This combined analytics offering enables data-driven organizations to elastically scale capacity and performance as data volumes grow and as analytics and machine learning become a strategic business driver – all from within their enterprise data centers.

“With this NetApp integration, we are committed to providing our joint customers with the broadest options to power their strategic analytical and machine learning initiatives in the way that works best for their businesses — today and in the future,” said Colin Mahony, senior vice president and general manager of Vertica. “Now, every organization can now run Vertica’s cloud-optimized architecture with NetApp’s StorageGRID to address their performance and financial requirements – all within enterprise data centers or private clouds.”

Vertica with NetApp StorageGRID allows organizations the freedom to adopt cloud innovation for analytics wherever their data resides, without assuming the risks, costs, and complexities of cloud migration. Also, providing customers with the flexibility to deploy object storage as an appliance-based solution or in a software-defined model, Vertica with NetApp StorageGRID gives companies a consistent platform for high-performance analytics and machine learning at enterprise scale.

“Enterprises today require data and infrastructure solutions that offer simplicity, speed, and performance in order to differentiate their business and deliver the best experience to their customers,” said Duncan Moore, senior director, product management at NetApp. “Together, we’re helping our joint customers put their data to work with a solution they can trust with their most critical data assets.”

The combined offering delivers high-performance analytics and machine learning with enterprise-grade object storage to enable organizations to:

• Prepare for future scale – Elastically scale the analytics platform’s capacity and performance as the database grows from terabytes to petabytes with NetApp StorageGRID scale-out architecture.
• Rely on separation of compute and storage – Isolate workloads based on specific department needs and use cases without competing for resources with the Vertica Unified Analytics Platform. The separation of compute and storage architecture of Vertica in Eon Mode allows administrators to use NetApp StorageGRID as the main data warehouse repository or as a data lake.
• Optimize the data lifecycle – Fine-tune data availability, performance, locality, retention, protection, and storage costs with NetApp StorageGRID metadata-driven policies and adjust these parameters dynamically as the business value of your data evolves.
• Perform queries 10-25 times faster than conventional databases –

Vertica with NetApp StorageGRID has a fast multisite, active-active architecture without sacrificing durability.

• Simplify database options – Customers experience improved node recovery, superior workload balancing, and more rapid compute provisioning.

Tenable Teams with IBM Security X-Force Red to Continuously Detect and Prevent Active Directory Attacks

Mumbai, (November 12, 2021) — Tenable®, Inc., the Cyber Exposure company, today announced an expansion of its strategic relationship with IBM Security X-Force Red to deliver comprehensive Active Directory security services that continuously detect and prevent attacks against the Active Directory and connected environment in real-time. By combining the power of Tenable.ad with X-Force Red’s team of veteran hackers, organizations can identify and disrupt attack opportunities before bad actors can leverage them.

Active Directory is a target-rich environment that can, if left vulnerable, offer attackers a route to privilege and control of the entire domain. Most organizations struggle with Active Directory security due to misconfigurations piling up as domains increase in complexity, leaving security teams unable to find and fix flaws before they become business-impacting issues.

Leveraging Tenable.ad, the X-Force Red team provides deployment, configuration, support and tool management to identify Active Directory misconfigurations and other weaknesses. From there, the team prioritizes the highest-risk flaws based on weaponization, and manages the complete remediation process from end-to-end. The result is a hardened Active Directory environment, disrupted attack paths, and no next steps for bad actors.

“Vulnerable and misconfigured Active Directories are behind nearly every major cyberattack today. By leveraging known flaws and misconfigurations, bad actors can elevate privileges and move laterally through networks,” said Mark Thurmond, chief operating officer, Tenable. “We’re excited to partner with X-Force Red to find and fix Active Directory weaknesses before they become tomorrow’s attack path.”

“If you don’t understand your Active Directory attack surface, the risk of a compromise increases. And it’s not just an initial compromise. Attackers can leverage Active Directory to access other sensitive areas of your environment. That’s why continuously finding and fixing Active Directory vulnerabilities must be an essential part of every security program,” said Charles Henderson, Global Managing Partner and Head of X-Force.

For more information about the partnership, visit https://www.ibm.com/security/services/offensive-security-services

Festivities continue as Pickrr announces a commendable 3X growth this Diwali

The company saw maximum traction from mid-segment sellers due to the increasing popularity and progress of matured D2C brands

New Delhi, 11th November 2021: With the festive season gaining full momentum across the country, Pickrr, a leading SaaS-based logistics start-up, has revealed significant growth of 3X this Diwali compared to the last Diwali season.

Having shown this huge upwards trend, the company witnessed the maximum traction originating from mid-segment sellers comprising small and medium vendors indicating the rising popularity of upcoming D2C brands in the country. The substantial festivity boost in deliveries was primarily seen in Food & Beverage and the Cosmetics Industry due to the pan-India gifting tradition that picked pace during this period. The company achieved a milestone of over 1.5 lacs daily orders placed during Diwali peak.

Pickrr has been building innovative SaaS products and, as a result, saw a jump of more than 200% in seller base YOY this Diwali. It has rolled out SaaS products like Pickrr connect, RTO reduction suite which help brands and ecommerce sellers to improve conversion and delivery rates. Pickrr’s fulfilment centers across India also saw 5X growth in order volume during festive period over previous month. Pickrr will soon launch its checkout product which will provide frictionless checkout and personalisation to end customers.

On the back of continuous innovations and commitment to growing businesses of 75K+ sellers on its platform, Pickrr has seen shipping volume growth of approx—400% in the current financial year.

Commenting on this, Gaurav Mangla, Co-Founder & CEO at Pickrr, said, “Proud to see Pickrr enabling the 4.0 of Ecommerce pan-India regardless of size, stage or technology base of our customers. Our focus has always been to roll out intelligent tech products which can provide a robust frontend for customer experience powered by data backed operational innovations. Our vision of enabling prime experience for any online business is progressing well as our brands see a 20% rise in prepaid orders, 40% reduction in their returns and 20% reduction in their logistics spend. We are confident of our growth trajectory based on innovative products taking personalisation in online selling to a different level.”

About Pickrr:

Founded in 2015, Pickrr is a leading SaaS company that empowers SMB and direct to consumer brands with seamless shipping and logistics support. Pickrr provides insights that help brands optimise their logistic operation and drive profitability for business. SaaS products like RTO Reduction Suite, Pickrr Connect and Smart NRD empower ecommerce sellers by helping them take real time decision on logistic operations. Pickrr also offers an intelligent fulfilment solution, Pickrr Plus, to help sellers offer a better customer experience by delivering within 24-48 hours. From logistics to warehousing, Pickrr is a one-stop solution for brands.

Keysight’s 5G Test Platforms Selected by Ti Group for Wireless Device Conformance Validation

Bangalore, November 12, 2021 – Keysight Technologies, Inc. (NYSE: KEYS), a leading technology company that delivers advanced design and validation solutions to help accelerate innovation to connect and secure the world, has been selected by Ti Group, a third-party’s inspection, test and certification services company headquartered in Shanghai, China, to support wireless device conformance validation.

Keysight’s 5G Conformance Toolsets enable Ti Group’s electronics and electrical services sector to enhance 5G conformance testing capability. Ti Group relies on Keysight’s 5G test platforms to certify 5G devices in conformance to the latest 3GPP 5G new radio (NR) specifications.

“With more than thirty test labs across China in sectors including electronics, telecommunications, renewable energy and automotive, Ti Group is pleased to work closely with Keysight, a global test and measurement company with proven technology,” said Pan Jing, Chairman of Ti Group. “This enables Ti Group to provide one-stop and high-quality services covering functional verification, regulatory, conformance testing and carrier acceptance testing, which will help customers introduce product to market economically and efficiently.”

Vendors of chipsets and devices, as well as test houses and mobile operators across the mobile ecosystem, use Keysight’s 5G design, test, validation and optimization solutions to shorten development timelines and accelerate market launches. Access to a leading number of GCF and PTCRB test cases on common test platforms enables Ti Group to speed validation activities across different device form factors, spectrum requirements and network configurations.

“We’re pleased to provide Ti Group with test capabilities that are foundational to rolling out reliable 5G connectivity,” said Steve Yan, vice president and general manager of Greater China at Keysight Technologies. “We look forward to continuing our relationship with Ti Group to support automotive and energy sectors, as well as emerging technologies.”

Keysight’s end-to-end 5G device test solutions, based on the company’s E7515B UXM 5G Wireless Test Platform, enable users to cost-effectively and flexibly address the entire product lifecycle. This includes early chipset development, device integration and optimization through to conformance, regulatory and carrier acceptance testing, manufacturing, post-deployment repair and optimization.

About Keysight Technologies

Keysight delivers advanced design and validation solutions that help accelerate innovation to connect and secure the world. Keysight’s dedication to speed and precision extends to software-driven insights and analytics that bring tomorrow’s technology products to market faster across the development lifecycle, in design simulation, prototype validation, automated software testing, manufacturing analysis, and network performance optimization and visibility in enterprise, service provider and cloud environments. Our customers span the worldwide communications and industrial ecosystems, aerospace and defense, automotive, energy, semiconductor and general electronics markets. Keysight generated revenues of $4.2B in fiscal year 2020. For more information about Keysight Technologies (NYSE: KEYS), visit us at www.keysight.com.

Rezolve.ai selected as “Hot Vendor 2021” By HFS Research

India, 12 November 2021: Rezolve.ai, an AI-based employee service desk integrated within Microsoft Teams, gets officially recognized as a “Hot Vendor 2021” by HFS Research for its timely focus on Employee Experience and unique Microsoft Teams exclusivity.  Rezolve.ai provides Enterprise Management Services that help organizations leverage employee engagement via a single-window service desk. It is a leading AI-powered employee service desk that facilitates next-generation employee experience on MS Teams.

Rezolve.ai auto-resolves many common employee issues within seconds using its advanced conversational AI, smart automation engine, invisible ticketing system and “twitter-age” knowledge management system. Rezolve.ai can also seamlessly involve human experts in issue resolutions and connect with various enterprise systems/tools to accomplish tasks and complex processes like User provisioning.

HFS further stated “Rezolve.ai has a distinct clarity around the challenge of employee engagement and is clear about the outcomes it aims to deliver with its products: instantaneous support, lower ticket volumes, higher ticket auto-resolutions, and improved employee satisfaction among them, according to the report from the research.”

In HFS Research’s view, “As a critical pillar of the HFS OneOffice, Employee Experience must be an investment priority for successful future enterprises, and Rezolve.ai seems to have homed in on a unique value proposition for Microsoft customers. Rezolve.ai has focused on its core mission and placed its bets on two areas of rapid growth and focus, Teams and Employee Experience. Customer feedback indicates that Rezolve.ai’s platform is already working well in production and has some promising plans for new types of implementations moving forward (think omni-channel for the employee side!).

The report goes on to add, “Rezolve.ai is a conversational AI software firm putting employee experience (EX) at the center of its capabilities. In an increasingly remote world, employee engagement tools also need to facilitate learning and career growth and support people to feel connected and valued in their roles. Deployed exclusively on Microsoft Teams, Rezolve.ai’s solutions focus on employee support, advanced knowledge management, advanced skilling and learning, and change management.”

According to Saurabh Kumar, CEO of Rezolve.ai, “this accreditation will open the way for digital support for remote employees. We are ecstatic to be named a “Hot Vendor 2021” by HFS Research. We created the AI service desk to ensure that employees with little to no technical skills, regardless of their department, are not left in the dark when seeking assistance.” He goes on to add, “Now that professionals all around the world are working remotely, we strongly believe that efforts like Rezolve.ai can assist them in resolving their problems and completing all of their tasks with a few easy clicks. Employees should receive the appropriate information at the appropriate time. What could be easier than seeking instant employee support right within Microsoft Teams?“

Because of its innovative approach to employee support, Rezolve.ai has made the cut as an accomplished AI service desk. The startup offers businesses an alternative to traditional service desks, which have lost their significance in the digital age, especially post pandemic.

A modern employee service desk benefits enterprises and their employees by reducing “Enterprise Friction.” With Rezolve.ai, employees can devote that time towards doing their jobs instead of getting frustrated by a back-and-forth with the service desk.

Softline nominated to Microsoft Intelligent Security Association

LONDON, United Kingdom – November 11, 2021 – Softline, a leading global IT solutions and services provider with a focus on digital transformation, cloud and cybersecurity, has joined the Microsoft Intelligent Security Association (MISA).

MISA is an ecosystem of independent software vendors and managed security service providers that have integrated their solutions to better defend against a world of increasing threats.

Microsoft sits in the leader position for five Gartner Magic Quadrant reports, a security-focused competitive positioning of technology providers in fast-growing markets.

Sergey Chernovolenko, Softline global CEO, comments: “Microsoft is rapidly strengthening its position in the advanced cybersecurity solutions market, and Softline is a leading global provider of cloud and security solutions. We have been investing in our IP that’s leverages hundreds of developers focused on such solutions and we are constantly learning from customers implementation and improving. Becoming a member of MISA is a recognition for Softline as well as an acknowledgement of our capabilities in this domain. We are confident that MISA membership and our collaboration with Microsoft will enable Softline to deliver even more value to our joint customers in the areas of cybersecurity and cloud governance”.

We now live in the world where data is the new gold – a valuable commodity that many of our customers are demanding highest standards for security and governance. The pandemic and subsequent shift to remote or hybrid school and work have accelerated demand for information security. Softline’s Cybersecurity solutions for Microsoft Azure Sentinel allow customers to secure their data, infrastructure, and applications; identify threats against business; and protect against leaks and complex targeted attacks. Softline actively uses its own proprietary methods along with Microsoft tools and expertise to ensure the safety of customers, as demand for cloud- and subscription-based solutions are on the rise.

Softline is a Microsoft Gold Partner with more than 20 years of collaboration and a Microsoft Global Licensing Solution Providers (LSPs). Softline is a Microsoft Azure Expert Managed Service Provider (MSP) and maintains Microsoft Gold competencies in 18 out of 20 categories.

Alex Simons, Corporate Vice President of Program Management, Microsoft Identity Division mentions: “Microsoft has been on a mission to eliminate passwords and help people protect their corporate identities.” Simons also confirmed: “We are pleased to see companies like support that goal by integrating their solutions through the Microsoft Intelligent Security Association.”

Softline has attained all four Advanced Cybersecurity Specializations from Microsoft, including Cloud Security, Identity and Access Management, Information Protection and Governance and Threat Protection.

Netcore Cloud is the Only Customers’ Choice in Gartner Peer Insights 2021 “Voice of the Customer” Report for Multichannel Marketing Hubs

Mumbai, November 11, 2021: Globally recognized martech SaaS Company, Netcore Cloud, today announced that it has been named a 2021 Customers’ Choice in Gartner Peer Insights “Voice of the Customer” report for Multichannel Marketing Hubs. According to the report, Netcore Cloud is the only platform to have won the distinction this year. The company is also the only vendor among the 17 analyzed, which includes prominent players such as Adobe, Salesforce, SAP, Pega, to name a few, to have received an above average “Overall Rating” of 4.6/5 and an 88% “Willingness to Recommend”.

Last year, Netcore Cloud was featured as one of the top 3 Multichannel Marketing Hubs players to get Customers’ choice, while this year, it is the only one.  A plethora of customer-sourced reviews show that Netcore Cloud’s AI-powered holistic marketing platform enhanced by omni-channel personalization ensures nothing but the best customer experience. The unique method of engaging with brands, an onboarding process that has been developed to ensure quick results and measurable success for the best ROI has been highlighted as another key reason for the recognition.

“We are immensely proud to be recognized as a Gartner Peer Insights as Customers’ Most Loved Platform globally for 2021 for Multichannel Marketing Hubs,” said Kalpit Jain, Group CEO, Netcore Cloud. “At Netcore Cloud, we attribute this success to our unique way of engaging with brands that has gained us the trust of our customers. This win has demonstrated our continued focus and passion to delight customers across all digital points, every single time. Our full-stack approach has been a key differentiator in terms of prioritizing our customer’s KPIs and driving them northwards, and this is something that has been well appreciated by our customers the world over. This recognition validates our continued focus on customer success regardless of the industry and we look forward to expanding into new geographies and empowering our growing customer-base with AI-driven marketing.”

A few of our customer reviews include:

“Netcore Cloud is a state-of-the-art tool for managing multiple tactics simultaneously from an executional point of view from a single platform.”

• Data & Analytics Lead in the Service Industry

“This is a perfect customer engagement platform which increases ROI within a short span of time.”

• Digital Marketing Lead in the Service Industry

“Although in the beginning, I was a little overwhelmed with the many features of Netcore Cloud, the consultants at Netcore quickly reached out to me to provide training support on the features.”

• Digital Marketing Lead in the Finance Industry

With customers engaging with multiple mediums of communication, multichannel marketing has become an indispensable tool to increase the reach for potential customers with a consistent brand message.

Gartner’s Peer Insights “Voice of the Customers” report analyzed real user reviews submitted over 18 months and only vendors with 20 or more eligible published reviews were included. This information is then used to determine a platform’s scores in User Interest and Adoption. Once an Overall Rating is given, a vendor is named the Gartner Peer Insights Customer Choice.