69% first-time-users for HR Tech solutions during lockdown- Survey


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New Delhi, 06 October 2021: On surveying more than 1000 organisations, Qandle: All-in-one HR Tech platform figured different trends that sprouted with respect to the HR domain during and post lockdown. As the new normal hit and organisations shifted to work-from-home, HRs of organisations had to pivot their functioning in order to manage the workforce. During the process, both employees and HRs went through frequent trial and testing of different procedures that would best suit their needs.

While talking about early days during the lockdown, over 21 percent of the respondents, which included HRs and leaders of organisations across all sectors, said that motivating employees daily was the biggest challenge, followed by tracking their productivity efficiently.

While adopting new methods to overcome their people challenges, around 53 percent of the respondents said they switched to HR tech solutions. In addition to this, out of the ones that adopted HR solutions, 69 percent were first-time-users. When asked about the prime factors which drove them towards HR Tech solutions, 29.6% said tracking productivity was their first priority.

“It was evident that the lockdown did fuel the HR Tech industry, however, the prime factor was still not very clear, since there is an array of HR responsibilities, which only grew in the new normal. Analysing the underlying factors had become very difficult. Nevertheless, with the survey some surprising factors have been unravelled as the real catalysts. We will have to wait and see if it is here to stay and grow, or is a temporary trend,” said Mr. Chayan Mukhopadhyay, Co-founder and CEO, Qandle.

After widespread HR Tech adoption, organisations focused on the success of the implemented solutions. Over 37.9% respondents stated to have seen the situation improve, while 48.3% saw only a little progress. The expected reason for this could be the inability of some solutions to serve the primary purpose- tracking productivity of employees. And as the survey revealed, 21% of the respondents felt that productivity tracking could be improved.

“People have been familiar with HR Tech for payroll, hence the chances of getting disappointed there were less. However, tracking employee productivity was a new demand, where the solutions are still not refined enough,” added Mr. Himanshu Aggarwal, Co-founder and CTO, Qandle.

One year down the line, around 55% of the respondents are satisfied with their current HR Tech platform, while 31% said they are absolutely not happy with their solution.

About Qandle

Qandle – All-In-One HR Platform- founded in 2016 is a young start-up focused on re-engineering HRMS from employees’ perspective. Founded by Chayan Mukhopadhyay (Co-founder and CEO) and Himanshu Aggarwal (CO-founder and CTO), Qandle distinguishes itself as a comprehensive solution and covers the entire gamut of HR activities – from hire to retire. It has leveraged technology to develop a modular and extremely flexible solution for organisations and HRs looking to deliver the next-generation experience to their teams. Until now, Qandle has served over 500 clients.