Emergency toll-free number 1800 102 1111, SMS <CLAIM>to 561612, email customer.care@sbigeneral.in or the Claims Intimation Section on www.sbigeneral.in.
Rajasthan, January 2022: SBI General Insurance puts its best foot forward for clients hit by the heavy downpours and hailstorm in Rajasthan’s Jhalawar area. The hailstorm has caused problems in various villages of Raipur, including Manoharthana, Pataliya, Himmatnagar, and Bhavani Mandi on Wednesday.Wheat, opium, mustard, and coriander crops were also destroyed by hailstorm happened in Manoharthana of Jhalawar district, Himmatgarh, Pataliya, and Bhawani Mandi of Raipur, according to Deputy Director of Agriculture Satyendra Pathak. Apart from these, Jhalawar, Jhalrapatan, Bakani, Panwar, Misrauli, Aklera, and Khanpur are currently receiving light to moderate rain.
SBI General Insurance stands by its customers during these testing times. The team at SBI General has set the standard operating process in motion and has set up a task force to manage queries and claims on a fast-track mode. The team is monitoring the in-coming information and is equipped to respond to all the queries.
Customers can intimate / register claim via various means:
- Call the company’s toll-free number 1800 102 1111
- SMS <CLAIM>to 561612
- Send details on email: care@sbigeneral.in
- Visit Claims Intimation Section on sbigeneral.in
To avoid any delays in the claim settlement procedure wrt motor insurance, the Company has contacted a panel of surveyors. SBI General follows a process of ‘Express Claims’ settlement for losses of up to Rs. 10 lakhs for affected customers. Customers have experienced challenges and losses because of the floods and heavy rainfall, SBI General will waive the paperwork requirement wherever practicable. In the case of some smaller claims, immediate settlements will be offered with efforts to help those affected recover. SBI General is devoted to assisting their customer’s and get them back on their feet as quickly as possible. Having invested in digital readiness and a thorough Business Continuity Plan, SBI General well placed to help the customers when they need it the most.