Kolkata, and now nation’s leading Chinese chain of Restaurants, Chowman has left a mark over the last 13 years not just as a food brand, but as an epitome of successful venture by a Kolkata-based first gen entrepreneur, Debaditya Chaudhury with various accolades and achievements received all across India. Other than its major highlights as a brand; Chowman this time makes a major leap as it becomes a Case Study for Digital and Social Media Elective course for MBAEx students at IIM, developed by the esteemed faculty member, Professor Saravana Jaikumar, Marketing Group, IIM Calcutta.
The Case Study is a curriculum for one-year elective course targeted for experienced professionals centring around the rise of Chowman & it’s way forward with focus done on the Social-Media and marketing aspect. The case study caters to the 10 Case Method Workshop with working professionals, faculty members from different renowned Business Schools in Pan India, such as IIM Udaipur & Shillong, Shivnadar University, IIIT, Bharathidasan University, IIFT and many more.
Speaking on this new feather to the cap, Chowman MD, Debaditya Chaudhury also the founder of Oudh 1590 & Chapter 2 expresses, “This is a milestone for us to become a part of a curriculum for such a prestigious institution like IIM renowned across the nation. We have all grown up knowing how people aspire to be in this institution and it’s an honour for us altogether! I hope that all the working professionals who will be taking this up will find our brand story interesting and take back with them something that is just not restricted to bookish knowledge. I am equally thankful to my team and Professor Saravana who has put their tireless efforts for the last four months working on this case-study and penning down the journey of Chowman wonderfully.”
Professor Saravana Jaikumar, Associate Professor, Marketing Department, IIM since 2016 has developed this case study with his 7 years of expertise, in collaboration with the team. He has got insights drawn on Chowman’s various segment and brand development as a whole in terms of its journey, delivery, digital and social media marketing, Human resource, Marketing & PR as well as the technological site, with talk points of Chowman App. Professor Jaikumar has shared his experience stating, “It’s been a pleasure to delve into the compelling journey of Chowman. I chose Chowman as a case study because it stands as a testament to innovative entrepreneurial spirit, strategic growth, and the dynamic use of digital platforms in the evolving landscape of the culinary industry. Chowman’s story provides rich insights into the challenges and triumphs of building a brand that resonates deeply with customers. I’m excited for the students and readers to engage with and learn from Chowman’s inspiring journey.”