July 24: Newgen Software, a leader in intelligent enterprise orchestration, has been recognized as a Sample Vendor in the Gartner® Hype Cycle for Property and Casualty Insurance, 2026.
According to the Gartner report, “The rapid pace of technology launches, innovation, and adoption is accelerating how quickly technologies progress through the Hype Cycle.” The report further notes that “CEOs increasingly expect technology investments to drive efficiency and productivity gains.” In our view, Gartner recommends that CIOs and IT leaders must become indispensable executive partners by adopting a dual-pace strategy: invest in foundational capabilities that enable scalable innovation, while also delivering ROI from tactical technology use cases and applications.
Commenting on the recognition, Anurag Shah, Head of Products and Solutions, Newgen Software Inc., said: “Property and casualty insurers are navigating a period of increasing complexity, driven by evolving customer expectations, changing risk landscapes, and growing operational and regulatory demands. In this context, digital transformation is no longer about incremental process improvements; it is about creating an intelligent, connected enterprise that can adapt quickly to change, make informed decisions at scale, and deliver seamless experiences across the policyholder lifecycle.
Insurers need a unified approach that brings together data, content, processes, AI-driven insights, and decisioning to eliminate silos, increase operational resilience, and enhance business responsiveness, which helps in Orchestrating Intelligent Insurers. At Newgen, we partner with insurers to modernize core operations, automate critical workflows, strengthen governance and compliance, and create more agile and customer-centric organizations. We believe this recognition underscores our continued commitment to helping insurance organizations navigate complexity with confidence, unlock greater operational value, and build future-ready businesses capable of delivering sustainable growth, stronger customer relationships, and superior business outcomes.”
Newgen continues to help insurers modernize core insurance operations while enabling seamless integration with existing enterprise ecosystems. Newgen’s approach to insurance transformation is built on its NewgenOne platform, bringing together AI, process automation, content services, communications, and governance to help insurers build connected, scalable, and intelligent operations. Across underwriting, claims, policy administration, customer onboarding, and other document-intensive processes, the platform enables greater operational visibility, intelligent decision-making, streamlined workflows, and enterprise-wide governance, helping insurers deliver better business outcomes and customer experiences.
