Mr. Pravir Dahiya – Chief Technology Officer at Tata Tele Services
“Smart networks are revolutionizing business agility, empowering enterprises across industries with advanced connectivity solutions for seamless operations. As we look toward 2025, the convergence of IoT, edge computing, and AI will elevate these networks into intelligent, autonomous systems—streamlining data flows, boosting performance, and minimising latency. These innovations will be the cornerstone of agile, secure, and efficient businesses, driving success in an increasingly connected and digital future.”
Vishal Rally – Sr. Vice President, Product & Marketing at Tata Tele Services
“2024 marked a pivotal year for MSMEs, as they addressed the complexities of digital adoption, particularly in cloud computing, cybersecurity, and data management. As we move into 2025, the focus will shift towards embedding these technologies at the core of operations—enabling automation, cost efficiency, and real-time insights that drive smarter decisions for enhanced customer experience. We anticipate greater collaboration between MSMEs and technology providers ensuring access to affordable, scalable solutions and the necessary resources to upskill workforces and bridge the digital skills gap. These collective efforts would lead to a more vibrant digital ecosystem, poised to further accelerate innovation and fuel economic growth”
Aditya Kinra – Vice President at Tata Tele Services
“2024 was a transformative year for retail, with omnichannel strategies taking centre-stage to meet the demand for seamless, integrated shopping experiences. Retailers, especially MSMEs, leveraged cloud and UCaaS technologies to streamline operations, enhance communication, and deliver personalized online and in-store solutions, significantly boosting customer satisfaction. As we step into 2025, AI-driven personalization powered by cloud-based analytics will allow brands to predict customer preferences and deliver hyper-tailored experiences. Coupled with AR/VR innovations and the enhanced collaboration enabled by UCaaS, retailers will create immersive shopping environments, redefining customer engagement and setting new benchmarks for retail innovation.”
Mannu Singh – Vice President at Tata Tele Services
“This year, the manufacturing industry made remarkable progress in adopting Industry 4.0, utilizing digital twins, automation, and IoT to streamline operations and enhance efficiency. For MSMEs, the integration of cloud and UCaaS technologies has further empowered them to embrace these innovations, enabling seamless communication, collaboration, and access to real-time data from anywhere. As we step into 2025, the adoption of AI-driven predictive maintenance, supported by cloud-based analytics, will help MSMEs prevent costly equipment failures and improve operational reliability. Moreover, the enhanced connectivity of UCaaS will enable smarter supply chain management, reduced energy consumption, and more sustainable production practices, solidifying the role of technology in driving MSME growth and competitiveness.”
Vishal Bhat – Vice President at Tata Tele Services
“This year marked a transformative shift in the banking and financial services sector, with AI, automation, and cloud-based CRMs redefining customer interactions and operational efficiency. From intelligent chatbots powered by cloud platforms to real-time customer insights enabled by CRMs, banks have delivered personalized, seamless support like never before. Proactive fraud detection systems and data-driven decision-making have further enhanced trust and security in services. As we move into 2025, blockchain is poised to become mainstream, strengthening transparency and trust in financial transactions. Coupled with hyper-automation and cloud-powered CRMs, banks will offer even more tailored, frictionless experiences, driving customer satisfaction and sustained growth.”
Mr. Jerry Fan, Senior VP of Sales and Asia President
“The semiconductor industry in 2024 has been at the center of technological progress, powering innovations across key sectors like telecommunication, automotive, healthcare and energy. As we transition into 2025, the industry will continue to focus on cultivating sustainability, enhancing energy efficiency, and overcoming global supply chain challenges. Analog Devices is committed to shaping this dynamic landscape, ensuring semiconductors remain the driving force towards Intelligent Edge.”
Mr. Srinivas Prasad – Sr. Director & Site Head for India at Analog Devices India
“The year 2024 has showcased how rapidly innovation can redefine possibilities, with breakthroughs in AI, edge computing, and advanced analytics taking center stage. Across the industry, R&D efforts have been pivotal in overcoming challenges and unlocking new avenues for smarter technologies. Looking ahead to 2025, the focus will be on leveraging AI to drive meaningful change while prioritizing ethical innovation across sectors. At Analog Devices, we are committed to driving this journey forward, designing in India, for India, and for the world, translating cutting-edge research into impactful, real-world solutions.”
Mr. Vivek Tyagi – Managing Director, Sales at Analog Devices India
“This year has been transformative for the automotive and communications industries, with semiconductor design driving innovations that are reshaping vehicle electrification, cabin experience, and 5G connectivity. These advancements are creating ecosystems that are not only smarter and safer but also more sustainable. India has emerged as a key player in this global evolution, leveraging its world-class talent pool, robust R&D infrastructure, and progressive policies to contribute significantly to semiconductor design and development. As we enter 2025, the industry will prioritize designing solutions that enhance performance, optimize energy efficiency, and meet the growing demands of integrated systems. At Analog Devices, we are proud to co-create with industry stakeholders, including our partners in India, to enable a smarter, more connected world.”
Mr. Rajesh Goenka, CEO – Rashi Peripherals Limited
“This year has been instrumental for the ICT industry, with advancements in AI-driven technologies, gaming systems, and cloud solutions driving digital transformation across sectors. These innovations are reshaping how businesses and individuals connect, collaborate, and create, cultivating smarter and more inclusive ecosystems. India continues to play a vital role in this growth, leveraging its robust talent pool, expanding tech infrastructure, and supportive policies to lead in ICT innovation. As we move into 2025, the industry is poised to prioritize sustainability, deeper penetration in non-metro markets, and smart solutions that enable seamless digital integration. At RP Tech, we remain committed to partnering with stakeholders across the ICT ecosystem to empower a digitally connected and sustainable future.”
Kapal Pansari, Managing Director, Rashi Peripherals Limited
“The ICT industry has witnessed transformative growth this year, becoming a backbone for businesses and communities alike. Advancements in AI, cloud solutions, and the digitalization of smaller markets have redefined how we connect and collaborate. India’s pivotal role, backed by its innovation-driven talent and robust infrastructure, continues to drive this evolution. As we approach 2025, the focus will shift towards promoting digital inclusivity, enhancing accessibility, and championing sustainable practices to build a resilient and future-ready ecosystem.”
