Experience - Business News Week

technology

OPAL-RT Technologies Introduces RT24-IN, India’s Premier Real-Time Simulation Conference

Nov 28, 2024 by Sujata 0 Comments #Experience, #User

Bangalore, Nov 28th, 2024: OPAL-RT Technologies, the global leader for over 27 years in developing PC/FPGA-based real-time simulation solutions, proudly announces India’s first Real Time (RT) Users’ conference, RT24-IN. This mega two-day conference will be held on 17th & 18th Dec, 2024 all day at Hyatt Centric Hebbal, Bangalore, will feature live demonstrations, keynotes, User presentations and technical sessions covering a wide range of topics, including Aerospace, Power Systems, Energy Conversion, eMobility, and more.

With more than 330 customers, OPAL-RT India has been around for 20 years now.

RT24-IN is OPAL-RT’s first event of its kind and magnitude in India. It is part of OPAL-RT’s global initiative, bringing real-time innovation closer to regional hubs – a space designed for industry experts, academia, and technology innovators to showcase how OPAL-RT’s cutting-edge simulation solutions solve complex challenges across sectors. The RT24 series is being hosted across six locations worldwide, incl. Brazil, UK, Middle East, Japan, South Korea, & India. RT24-India will showcase OPAL-RT’s focus on empowering Indian Industries and Academia with transformative simulation technologies. This event will be a great opportunity to delve into trends, build collaboration, and spearhead the real-time simulation agenda.

Eminent academicians like, Prof. Dr. Siddhartha Mukhopadhyay, IIT Kharagpur, Assoc. Prof. Dr. Sarasij Das, IISc, Prof. Dr Faruk Kazi; VJTI, & Dr R K Singh; Professor, IIT (BHU) will deliver keynote speech on Dec 17th.

Leading Non-Academia users will meet Dec 18th, with keynote talks by Mr. Pulak Halder; Scientist, RCI-DRDO, Ms. Ujwala Karle; Deputy Director, ARAI, Mr. Himadri Bhushan Das, Chief Solution Architect, Electra EV, Mr Reji Kumar Pillai, President, ISGF, and Mr.Arun Kumar Chaudhry, Scientist-MNRE.

This event will be inaugurated by OPAL-RT’s Global’s President Founder & CTO, Mr Jean Bélanger and Executive Vice-President, Ms Lise Laforce with Mr Ashot Minasyan, Chief Technology Officer, Bitlismen.

OPAL-RT will also be showcasing partner technologies who help us form the entire ecosystem of products to suit customer needs like Bitlismen on Electrical Engineering Benches for Utilities and Academia, Comemso on Batteries and Charging, ExataCPS on CyberSecurity, etc.

On this auspicious occasion, Mr. Girish Nanjundaiah Managing Director – India, a 31-year expert shaping the Engineering Landscape expressed his enthusiasm stating, “We are happy to bring RT24 to India, as we aim to serve the Indian market by integrating our technology for complex systems designs, enabling faster, more reliable testing & prototyping. For the past 20 years, we have been part of many customer successes”.

He further opines that,”The event will address the demand & supply of talent in India. OPAL-RT’s real time simulation tools will help both the Industry & Academic personnel to engage and bridge the gap between the talents and real time simulation industry. In this conference, we will have experts, discussing how the ever-growing $20 billion real-time simulation market of today will further unlock unique challenges and opportunities in finding ways to leverage the increasing demand for real time simulations. We will have a bevy of knowledgeable experts/users of OPAL-RT products discussing/solving the real time problems; identifying the cause and provisioning prompt solutions to grow in their areas. ”

business

Sundream Group Expands Noida’s Retail Landscape with 60% of Anthurium Leased to Top Global Brands

Nov 25, 2024 by Sujata 0 Comments #Experience, #Leases

Delhi NCR, 25 November 2024: Sundream Group has announced a significant milestone for its flagship mixed-use project, Anthurium. With 60% of its retail space in Phase 1 successfully leased, the 500,000 sq. ft. development seamlessly blends premium office spaces with vibrant retail and lifestyle options, and is set to host global and national giants like McDonald’s, Pizza Hut, Costa Coffee, and Looks Salon, and more across various verticals. These brands, occupying a combined of around 36,000 sq. ft. of retail space in phase 1, are poised to enhance Anthurium‘s appeal as a one-stop destination for professionals and visitors.

McDonald’s has acquired 9,500 sq. ft., while KFC has set up their brand across 3800 sq. ft. Simultaneously Pizza Hut has taken up 2100 sq. ft., whereas Costa Coffee has set its services over a 1300 sq. ft. premium café space, while Looks Salon spans across 3800 sq. ft. The overall retail space in Phase 1 covers a massive space of approximately 60,000 sq. ft.

“We envision Anthurium as more than just a workplace or a shopping hub. It’s a lifestyle destination where people can work efficiently and unwind seamlessly. Our leasing strategy has been driven by data and consumer insights. We are well on track to make Anthurium a thriving hub for business and leisure. These numbers reflect the growing demand for integrated spaces in the region,” said Harsh Gupta, CEO of Sundream Group.

In addition to the above brands, Anthurium is set to welcome several other key national and international brands in the coming months, further enhancing its retail and dining offerings. The project aims to create a bustling ecosystem where professionals and visitors can engage in a holistic experience that combines business, leisure, and convenience.

The project will also feature well-designed co-working spaces, conference facilities, and wellness centers, ensuring it caters to the evolving needs of urban professionals. By integrating retail and office spaces under one roof, Anthurium is set to redefine the concept of mixed-use developments in the region.

business

BPE Expands Presence with New Office and Experience Center in Noida

Nov 13, 2024 by Sujata 0 Comments #Center, #Experience

New Delhi, 13th November, 2024 – BPE, a prominent Indian multinational in power solutions, has inaugurated a new 14,000-square-foot office and marketing experience center in Sector 63, Noida. This state-of-the-art facility provides hands-on experience for both domestic and international clients, showcasing BPE’s comprehensive range of power and infrastructure solutions.

The new center includes advanced meeting rooms, interactive spaces like an auditorium and games room, and a rooftop lounge cafeteria, all designed to enhance client engagement with BPE’s technology in an immersive setting. As part of “BPE 2.0 – Vision 2025,” the company aims to transition its brand from solely a product provider to an end-to-end critical infrastructure solutions partner, delivering scalable, reliable power solutions that meet modern infrastructure demands.

“This facility will enable us to support our System Integrators (SIs) globally and domestically, aligning them with our growth strategy for mutual success,” said Mr. Girish Chandra, Director Global – Data Center Infrastructure and Enterprise. “As an Indian multinational with an international footprint, we are excited to offer a facility that mirrors the scale and sophistication of global MNCs, supporting our global ambitions and strengthening our capabilities to serve clients around the world.”

Aligning with this vision, the Noida center will showcase BPE’s capabilities in DC architecture design and Power Usage Effectiveness (PUE) optimization with a robust suite of infrastructure solutions, including isolation transformers, intelligent power distribution units (iPDUs), static transfer switches (STS), UPS and lithium battery systems, CMS and DC monitoring technologies, battery energy storage systems (BESS), and comprehensive electrical panels designed for solar projects, all tailored to meet the growing demands of modern infrastructure.

The grand opening featured a traditional “havan” ceremony for blessings, followed by a tour of the facility and a celebratory lunch for employees and guests. This new center is expected to enhance BPE’s client relationships and attract key growth opportunities, reflecting the company’s dedication to quality and industry expertise.

news

Blaupunkt Launches SBA 02 Soundbar for a Complete Audio Experience

Nov 8, 2024 by Sujata 0 Comments #Audio, #Experience

Renowned for its legendary audio innovations, Blaupunkt is excited to announce the launch of its latest creation, the SBA02 Soundbar. This sleek, compact powerhouse sets a new benchmark for audio performance, combining cutting-edge technology and superior design to deliver an unparalleled sound experience.

With a history of pioneering audio solutions, Blaupunkt has introduced the SBA02 as the latest in a series of bold, forward-thinking product releases. The soundbar’s distinctive wedge-shaped design not only offers a visually striking aesthetic but also enhances stability, minimizing vibrations for a crystal-clear audio experience. The front grille, with its unique honeycomb pattern, not only reinforces the structure but also optimises sound dispersion, ensuring every note is heard with clarity.

Impressive Sound Quality from a Compact Design

While the SBA02 is rated at 30 watts, Blaupunkt has worked meticulously to ensure that it offers much more than just impressive power figures. The soundbar is engineered to deliver a deep, resonant bass and crystal-clear treble. Equipped with two high-definition drivers and a passive radiator, the SBA02 produces Blaupunkt‘s signature balanced sound, elevating your listening experience to new levels, no matter the content.

Portable, powerful, and ready to go wherever you do

Designed for on-the-go listening, the SBA02 features a robust 3600mAh battery that delivers hours of uninterrupted playtime. Thanks to Blaupunkt’s TurboVolt charging technology, the battery charges quickly, keeping the music going all night long. Whether used as a stationary soundbar or a portable boombox, the SBA02 offers versatility, ensuring you can take your music anywhere with ease.

Ambient Lighting and Seamless Connectivity Options

The SBA02 comes equipped with rear-mounted RGB mood lighting, offering a dynamic way to create the perfect atmosphere for any occasion. With various lighting modes, including flicker and pulse effects, this soundbar goes beyond audio, turning any space into a lively, immersive environment.

In terms of connectivity, Blaupunkt has left nothing to chance. The SBA02 features Bluetooth for easy pairing, a USB port, AUX input, and even True Wireless Stereo (TWS) support. With TWS, users can link two SBA02 units together to double the power output and create a true stereo experience that fills the room.

A Legacy of Durability and Excellence

Blaupunkt’s commitment to quality and reliability is evident in the construction of the SBA02. Drawing on over a century of engineering expertise, this soundbar is built with premium components, ensuring long-lasting performance and durability.

A Global Brand with 100 years of Innovation

Blaupunkt is a global pioneer in audio technology, known for delivering innovative sound solutions for over 100 years. With a commitment to quality and cutting-edge design, Blaupunkt continues to push the boundaries of audio experiences for consumers around the world.

news

Malaysia Ushers in a Transformative Chapter for Customer Experience

Nov 5, 2024 by Sujata 0 Comments #Begins, #Experience

KUALA LUMPUR, Malaysia, Nov. 5, 2024 – AI and Digital capabilities are elevating customer experience everywhere. In Malaysia, we look towards inspiration in relevant and practical solutions from these developments to steer transformation in customer experience; and this year’s CX Summit in Kuala Lumpur promises to deliver such.

With a star-cast speaker line-up led by Global CX Gurus, Ron Kaufman and Shep Hyken, and supported by highly reputed CX thought-leaders, the 9th Customer Experience (CX) Summit is expected to ignite strategic thinking and CX innovation for the audience into their Y2025/2026 plans.

In recognizing the importance of CX in the growing digital economy of Malaysia, the Contact Centre Association of Malaysia (CCAM) with the support of Malaysian Digital Economy Corporation (MDEC) is set to launch CX Malaysia at this year’s CX Summit in a special ceremony. CX Malaysia is positioned to be a think-tank to provide strategic leadership for CX innovation in Malaysia and steer the nation to be the centre of excellence in the region. The initial work carried out in CX Malaysia through its Research & Analytics partner, Twimbit, will be previewed with the audience at the CX Summit through a presentation on “State of CX in Malaysia” and the release of the 1st National CX Index (via classification of 100 Malaysia based brands). This will be groundbreaking and a start of a new chapter in CX Malaysia.

The Summit to be held on 13-14 November at the Sunway Resort Hotel also promises truly insightful presentations, most notably the real transformation case studies from Pos Malaysia, Telekom Malaysia, Lazada, Malaysia Airlines, CIMB and RHB Bank while having more than 20 world-renowned digital solutions providers showcasing their latest in the specially created Digital CX Marketplace. The audience will have access to the latest and greatest in the digital space from partners like Genesys, NTT Data, ITAPPS, AWS, Vonage, Freshworks, NICE, O’Connor’s Engineering, Sprinklr, Zoom, Verint, Nubitel, Knowmax.ai, Soprano Design, Enghouse Interactive, Talkdesk, Atas Cloud, Oracle, Business Next and Orlig. Expect your technical needs to be met from all sides of CX, including omni-channel solutions, CRM systems, Text analytics, knowledge management, customer sentiment analysis, social customer management, quality assurance, data security but with a strong enforcement of AI this time around.

The 9th Annual CX Summit is happening on 13 and 14 November 2024 at the Sunway Resort Hotel, Greater Kuala Lumpur.

“As we move towards the next chapter, we expand out from Contact Centre focus towards a more holistic view of customer experience. We are a nation with strong skills in hospitality and customer service. With the addition of new digital capabilities and through strong governmental initiatives, we can build a platform where Malaysian organizations can truly shine in terms of customer experience,” states CCAM President, Mr. Vigneswaran Sivalingam.

He further states, “The State of CX Research that we are undertaking with Twimbit will allow us to truly assess where organizations stand in their CX journey and where we need to build on the capabilities. The first part is to evaluate organizations within the country, from here we hope to see how Malaysian organizations stand in a regional and then international standpoint. This is an ambitious, but necessary undertaking if we are to truly progress.”

CCAM, the organizing association of the CX Summit is working closely with the Malaysian Digital Economy Corporation (MDEC) and the Human Resource Development Corporation (HRDC) to make CX Summit the premier engagement of its sort in the region.

news

Transforming Work: Cisco Unveils New AI Solutions for Employee Engagement

Oct 24, 2024 by Sujata 0 Comments #Employee, #Experience

News summary:

Cisco launches new AI solutions to advance collaboration and empower employees with equitable and exceptional experiences.
IT teams benefit from simplicity of deployment, management and the ability to scale in any workspace.
Designed to help organizations reimagine work and workspaces, new innovations include Cisco Spatial Meetings to deliver 3D meeting experiences that reduce the impact of distance, Ceiling Microphone Pro to enable truly immersive and integrated audiovisual experiences, and Cisco AI Assistant features to advance employee productivity.

Fort Lauderdale, FL, Oct. 24, 2024 – Today at WebexOne, Cisco (NASDAQ: CSCO) unveiled new AI-fueled solutions to enhance employee connection and collaboration. The company announced several new innovations, including Cisco Spatial Meetings, Ceiling Microphone Pro, new Cisco AI Assistant for Webex capabilities and more.

Today, employees and IT teams want solutions that enable seamless and intelligent collaboration. From delivering enhanced meeting quality to enabling increased productivity and streamlined device management, Cisco’s new AI innovations are designed to transform work and workspaces.

“With AI baked into every part of Cisco’s product portfolio, we’re helping organizations futureproof their workspaces with solutions ready for the next generation of how and where people work,” said Jeetu Patel, Executive Vice President and Chief Product Officer, Cisco. “We’re providing our customers with intelligent, adaptable, and easy-to-manage technology that enhances experiences for their employees and customers.”

Delivering Distance Zero Experiences

In this era of distributed work, employees need experiences that make all meeting attendees feel like they’re in the same room, even if they aren’t – a concept Cisco calls Distance Zero. Cisco is leveraging AI to reimagine smart workplaces and enable equitable and inclusive meeting experiences for everyone regardless of where and how they work. New innovations include:

Cisco Spatial Meetings: Turn any space equipped with a Cisco Room Bar Pro into a stunning immersive studio and deliver spatial video to Webex for Apple Vision Pro users – easily with a simple software upgrade. With any Room Bar Pro device and an Apple Vision Pro, users can do things like product demos, remote training, education and more with video that includes remarkable depth and dimension.
Cisco Ceiling Microphone Pro: Capture natural conversation from anywhere in a variety of workspaces. This industry-first adaptive microphone uses AI to automatically adjusts to speaker position and changes to room configuration. Compatible with Cisco cameras and room systems, the Cisco Ceiling Microphone Pro delivers a fully integrated and immersive meeting experience that is easy to manage. Microphone set up is now faster than ever, taking minutes, instead of hours.

Managing Smart Workspaces

With the rise of flexible work, IT responsibilities have expanded alongside increased employee expectations. To address this, Cisco is empowering IT and facilities teams to streamline their work with:

Workspace Designer: Fully automates the design and customization of workspaces. It provides a 3D view of audio and video coverage, and accelerates the time it takes to deploy video-enabled hybrid workspaces.
Smart Diagnostics in Control Hub: Enables IT to dynamically identify and resolve meeting room issues in real time.
ThousandEyes integration for the Desk Phone 9800 Series and Webex Calling: Helps monitor and troubleshoot in real-time, reducing downtime by tracking where call issues originate.

Advancing Employee Productivity and Engagement

To advance collaboration and increase productivity, the Cisco AI Assistant will enable users to:

Automate workflows through integrations with enterprise apps including Salesforce, ServiceNow, Zendesk, and more.
Integrate with Glean, enabling mutual customers to enhance discussions and speed up decision-making with its knowledge graph and connectors including Outlook, Salesforce and ServiceNow.
Choose the Large Language Model (LLM) that best fits their needs with Amazon Bedrock.
Share summaries and recaps across third-party platforms including Microsoft Outlook, Teams, Copilot and Slack.

Additional new capabilities to enhance employee engagement include:

Vidcast enhancements: New features like highlights, chapters and transcripts enhance asynchronous video capabilities. AI-generated Vidcast will soon allow users to upload a PDF or PPT and automatically generate a script and voice-overs in the language and tone of their choice. This is a major time-saver and will enhance the user experience.
AI-generated Slido polls: Meeting participants can use AI to generate Slido polls during webinars and large meetings.

news

AI and Human Interaction: Crafting the Future of Employee Experience

Oct 22, 2024 by Sujata 0 Comments #Experience, #management

The rise of AI in the corporate industry has changed how companies manage the experiences of their employees from onboarding to continuous engagement through communication, assessment of performance, and more focused employee need assistance. However, amidst these advanced technologies that have come forth lies the debate: where is that line drawn between automation and human intervention? Organizations from all around the world use AI for its rapid ability to scan large amounts of data, identify trends, and then give actionable insights that help toward better decision-making and more efficient processes. Still, at the core of everything is to be human-centric to truly build authentic relationships and a supportive work environment.

Balancing this particular percentage of AI and human touch in the process will aim to create an employee experience that resonates at an emotional level and goes beyond the productivity maximization or the accuracy of the information gathered. While AI can predict trends in employee satisfaction and recommend strategies, it certainly cannot substitute for the empathy, intuition, and emotional sensitivity human managers bring to the table. For all its abilities in information processing and trending, AI is a poor substitute for empathy, intuition, and the fine texture of human interaction. Over-investing too much in automation may result in driving the workplace to become increasingly impersonal or even less connected and does not do much for the morale or overall engagement of employees. Thus, it requires a balance in making use of AI for doing repetitive and information-intensive jobs, which then frees up the hands of human managers to get involved with networking, mentoring, and addressing specific employee concerns.

Lumina Datamatics combines the best of technology and the best of human capital to make the experience brilliant for their employees and clients. As an established technology partner to several global publishing and retail houses, they harness the power of AI to shape workflows and bring efficiency into operations, so their teams can deliver world-class service and personalized assistance. It ensures that though they are leveraging this cutting-edge technology and bringing results, it is at all times in the heart of their human-centric values. Lumina’s method weaves human input and AI solutions into increasing productivity and keeping people on top priority. By embracing this duality, Lumina ensures that while their clients benefit from the efficiencies of AI, human elements at the forefront do remain to drive genuine engagement and success.

news

Sugatsune Japan Introduces New Experience Centre in Bangalore

Oct 21, 2024 by Sujata 0 Comments #Centre, #Experience

Sugatsune, a leading Japanese manufacturer of premium architectural hardware solutions and industrial component hardware, has proudly announced the grand opening of its new Experience Centre at Unity Buildings Complex, Silver Jubilee Block, Ground Floor, Mission Road, III Cross, Bangalore. Founded in 1930 in Japan, this cutting-edge facility is designed to showcase Sugatsune’s extensive range of products, providing a hands-on experience that underscores the company’s commitment to precision engineering, durability, and quality craftsmanship.

Sugatsune has been serving the Indian market for 16 years, bringing its expertise and high-quality hardware solutions to the region. The Experience Centre features Sugatsune’s comprehensive range of innovative hardware solutions, including hinges, locks, drawer slides, pocket door systems, and more. This new space allows architects, designers, and consumers to explore cutting-edge products firsthand, offering inspiration and practical solutions for their projects.

The new Sugatsune Experience Centre was inaugurated by Ar. Ganesh Kumar, Studio 69, and Mr. Kiran Gala, Founder, Gala Groups along with Mr. Anil Rana, Managing Director, Sugatsune. The Bangalore Experience Centre is strategically located to serve a growing customer base in southern India. It complements existing centres in Mumbai, Delhi, Chennai, and Pune, reinforcing Sugatsune’s widespread in the market. With a focus on providing advanced hardware solutions, Sugatsune aims to support architects and designers in creating functional and aesthetically pleasing environments.

Mr. Anil Rana, Managing Director of Sugatsune India, stated, “Today marks a significant step forward for Sugatsune in India. Our new Experience Centre in Bangalore is not just a showroom; it’s a space where creativity meets functionality. The new centre also marks a significant milestone in Sugatsune’s continued expansion across India, further strengthening our presence in the southern region. We are excited to provide our customers with the opportunity to engage with our products hands-on and discover how they can enhance their projects.”

The new centre will showcase an extensive range of product displays while offering expert guidance from trained sales teams and technical specialists. Customers will receive personalized support tailored to their unique project needs, ensuring informed decisions that resonate with modern design trends. The Sugatsune team is excited to engage with the community, helping elevate spaces and projects while fostering lasting relationships with clients.

Tag: Experience