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Bengaluru Retail Summit 2024: Unveiling the Future of Retail

Jul 26, 2024 by Mansi 0 Comments #Bengaluru Retail Summit, #Bengaluru Retail Summit 2024, #bigbasket, #Brigade Group, #Britannia Industries Ltd, #Britannia Industries Ltd V Muhammad Ali - CEO, #BRS, #CEO, #CEO & Executive Director, #Co-Founder & CEO, #Consulting Business Leader for Retail, #CPG, #Drolls India Pvt Ltd Chandru Kalro, #EasyBuy, #Enabling Growth, #Enabling Growth” & “Mastering the Market: Transforming Insights into Growth Opportunities, #Ganesan V P, #Hari Menon, #Healux International Pvt. Ltd Deepak Singh - Director & CEO Saturo Technologies Sumit Jasoria, #i – TEK RFID Hari Menon - Co-founder & CEO - Big Basket Dr Shashank Sinha, #IBM, #Italian Colony David R Stanley – Founder & Managing Director, #Johnson Verghese - Managing Director - Fossil Group India Karan Mehta - CEO, #Jt Managing Director, #Karan Mehta, #Kumar Rajagopalan, #Landmark Group, #Landmark Group Rajneet Kohli - CEO & ED, #Managing Director, #MD & CEO, #NEWME, #Nirupa Shankar, #Pharma & LS Industries – India South Asia, #Prestige Group Manohar Chatlani - MD Retail India Pvt Ltd, #RAI, #Rajneet Kohli, #Retail, #Retail Sector, #Retail Technology: Powering Business, #Retailers Association of India (RAI), #Revolutionize Retail with AI Everywhere, #Sheraton Grand Bangalore, #Soch Apparels Pvt Ltd Subhash Chandra - MD Sangeetha Mobiles Mrunmay Mehta - CEO, #Strategies for Retail Success: Navigating a Constantly Evolving Market”, #Tech Adoption: Integrating Digital Innovations with Physical Presence, #thought leaders, #Transportation, #Travel, #TTK Prestige Chintan Mehta – Founder, #WOW Skin Science Ashim Ashok Patel

Bengaluru, July 24th, 2024: The Retailers Association of India (RAI) successfully held the second edition of the Bengaluru Retail Summit, a premier event that brought together the brightest minds and influential leaders from the retail industry. Held at the Sheraton Grand Bangalore, the summit emerged as a melting pot of transformative ideas, emerging trends, and invaluable networking opportunities. Against the vibrant backdrop of Bengaluru’s retail culture, it served as a pivotal platform for retailers and brands to engage in impactful discussions, collectively shaping the future of retail in India.

Speaking about the summit, Kumar Rajagopalan, CEO, Retailers Association of India (RAI), said, “India’s retail sector stands at the cusp of profound transformation. The dynamic discussions on strategies for retail success, the seamless integration of digital innovations, and the latest retail ideas have highlighted how industry leaders are navigating this constantly evolving market. Our focus on mastering the market and innovating is diverse. With a burgeoning middle class, expanding digital infrastructure, and strategic government initiatives, we anticipate a dynamic era of growth and innovation. These advancements position the retail sector as a pivotal driver of economic vitality and consumer empowerment in the years ahead.”

Highlights of the Bengaluru Retail Summit 2024 by RAI was the keynote address on ‘Revolutionize Retail with AI Everywhere’ by Ganesan V P, Consulting Business Leader for Retail, CPG, Travel, Transportation, Pharma & LS Industries – India South Asia, IBM.

The summit also hosted two stimulating Fireside Chats with Rajneet Kohli, CEO & Executive Director, Britannia Industries Ltd, and with Nirupa Shankar, Jt Managing Director, Brigade Group.

Bengaluru Retail Summit 2024 Unveiling the Future of Retail 1

Expressing delight at the second edition of BRS, Rajneet Kohli, CEO & Executive Director, Britannia Industries Ltd said, “The future of retail lies in seamlessly blending technology with the human touch. Using data-driven insights to understand consumer preferences and deliver tailored experiences will drive growth and foster deeper customer loyalty.”

Hari Menon, Co-Founder & CEO, Bigbasket said, “The retail industry is at a pivotal point where digital transformation is crucial. Integrating online and offline channels is essential to meet evolving consumer demands. Innovation in logistics and personalized services will be the key drivers of future retail success.”

Karan Mehta, CEO, Easybuy, Landmark Group said, “Understanding and responding to diverse customer needs is more important than ever. By harnessing advanced analytics and staying ahead of emerging trends, retailers can create personalized and engaging shopping experiences, ensuring sustained growth and competitiveness.”

The summit witnessed captivating discussions on topics such asStrategies for Retail Success: Navigating a Constantly Evolving Market” “Tech Adoption: Integrating Digital Innovations with Physical Presence” “Retail Technology: Powering Business, Enabling Growth” & “Mastering the Market: Transforming Insights into Growth Opportunities.”

industry leaders speaking at the summit included:

Johnson Verghese – Managing Director – Fossil Group India

Karan Mehta – CEO, Landmark Group

Rajneet Kohli – CEO & ED, Britannia Industries Ltd

V Muhammad Ali – CEO, Retail, Prestige Group

Manohar Chatlani – MD Retail India Pvt Ltd, Soch Apparels Pvt Ltd

Subhash Chandra – MD Sangeetha Mobiles

Mrunmay Mehta – CEO, WOW Skin Science

Ashim Ashok Patel, MD & CEO, i – TEK RFID

Hari Menon – Co-founder & CEO – Big Basket

Dr Shashank Sinha, CEO, Drolls India Pvt Ltd

Chandru Kalro, Managing Director, TTK Prestige

Chintan Mehta – Founder, Italian Colony

David R Stanley – Founder & Managing Director, Healux International Pvt. Ltd

Deepak Singh – Director & CEO Saturo Technologies

Sumit Jasoria, Co-Founder & CEO, NEWME

These thought leaders shared their insights on the latest trends, challenges, and opportunities within the retail sector, fostering a rich environment of knowledge exchange and collaboration. The event’s successful execution has set a benchmark for industry gatherings, reaffirming Bengaluru’s status as a central hub for retail excellence.

About RAI:

Retailers Association of India (RAI) is the unified voice of Indian retailers. RAI works with all the stakeholders for creating the right environment for the growth of the modern retail industry in India. It is a strong advocate for retailing in India and works with all levels of government and stakeholders to support employment growth and career opportunities in retail, promote and sustain retail investments in communities from coast to coast, and enhance consumer choice and industry competitiveness.

Bridging the Gap Between Technology and Human Values in the Retail Sector; RAI Presents the First ‘Retail HR Tech Summit’

Mumbai, February 7, 2024: In an age characterised by swift technological progress and evolving consumer expectations, the retail sector finds itself at the nexus of innovation and human connection. On February 6, 2024, the Retailers Association of India organised the inaugural ‘Retail HR Tech Summit’ in Mumbai. This summit has been meticulously designed to provide a platform for Retail HR Leaders, offering them the prospect to address industry challenges and capitalise on emerging opportunities.

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Speaking about the theme of the Retail HR Tech Summit, Kumar Rajagopalan, CEO, Retailers Association of India, said, “At the forefront of the Retail HR Tech Summit, our aim is to illuminate how technology can revolutionise HR practices within the retail sector. This inaugural event is not just a conference; it’s a crucial step towards understanding and harnessing technology to enhance recruitment processes, foster employee development, and cultivate a positive organizational culture. We are dedicated to exploring innovative solutions that empower HR professionals to build more efficient, people-centric, and culturally rich environments in their companies. This summit is a pivotal point for industry leaders to collaborate, learn, and shape the future of retail HR through technology.”

The summit’s highlight was the keynote address by R. Swaminathan, Chief People Officer, WNS. During the address, he expressed, “Technology is no longer merely a tool, but an active participant in our workplace, facilitating complex decisions and shaping business outcomes. We are at a juncture where the synergy between technology and human intelligence is crucial for creating sustainable and engaging experiences for our customers and employees. The first Retail HR Tech Summit is a testament to the evolving landscape where HR is harnessing technology’s enormous potential to drive organizational growth and success.”

The day long summit had various panel discussion with HR leaders deliberating on some critical discussion such as ‘The Art and Science of Selecting the Right HR Tech Solutions and Enablement Partners’, ‘Enhancing Retail Performance: Unleashing the power of HR analytics for organization Profitability’, ‘Upskilling and Reskilling in Retail: HR Tech for Continuous Learning’, ‘Nurturing Tech-Savvy HR Leadership: Strategies for Developing HR Executives in the Digital Era,’’ Nurturing Tech-Savvy HR Leadership: Strategies for Developing HR Executives in the Digital Era’, among others.

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“The Retail HR Tech Summit is a beacon for innovation in HR technology. As a leading tech solutions provider, Apnatime Tech is proud to contribute to this transformative journey. We believe that the right technology can revolutionize the retail sector, making it more efficient, inclusive, and attuned to the needs of the modern workforce. Our goal is to develop solutions that not only address the immediate challenges but also pave the way for a more dynamic and adaptive retail environment,” said Nirmit Parikh, CEO, Apnatime Tech.

Retail HR leaders speaking at the summit included, Adhir Mane, CHRO – Corporate, Raymond; Harsh Aparanji, Chief HR Officer, Landmark Group, India; Raghvendra D Singh, Vice President – HR Platforms & Systems, Reliance Retail; Anjali Goel, Head HR, V-Mart Retail; Santosh Vuppala, Head – Analytics and Insights, Titan Company; Venkat Iyer, Head- People & Organisation (Retail), Puma Sports India; Dr. Sanjeev Kumar Chauhan, Director – HR, Pepe Jeans India; Parineeta Cecil Lakra, Country People & Culture Manager, IKEA India; Rohith Kumar, CHRO, Westlife Foodworld (McDonalds India – West & South); among others.

The summit commenced with recognition of digital milestones in the retail sector with the first edition of the ‘Retail HR Tech Awards 2024’. Championing the success included VMart, Metro Brands, IKEA India, Reliance Retail, Celio, Shoppers Stop, Spykar, 24Seven and Westlife to name a few.