redBus expands into urban transport, joins ONDC as the first independent mobility app

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redBusNational, 09 February 2024 – redBus, the world’s largest online bus ticketing platform, has joined Open Network for Digital Commerce (ONDC) and now offers multi-modal transport booking services on its platform in various cities. By integrating with ONDC Network, redBus now offers metro ticket booking facilities in Kochi and Chennai. redBus has also unveiled auto rickshaw bookings in Bengaluru, Delhi, Chennai, and Hyderabad, making it easier than ever to navigate these cities. redBus is the first independent mobility app on the ONDC Network and has taken a major step in enhancing first and last-mile connectivity for its travelers.

Auto Rickshaw Booking Services:

In 2024, users in Bengaluru, Delhi, Chennai, and Hyderabad will have the convenience of booking auto rickshaws through the redBus Android app. The service is being facilitated through a technical collaboration with Juspay which provides the support to integrate with ONDC APIs. redBus is enhancing the overall travel experience by streamlining the auto-rickshaw booking process and providing more options for auto users. The initial rollout will take place in Delhi, Bengaluru, Chennai, and Hyderabad, with plans to extend the service to other cities in the future in collaboration with local apps.

Metro Ticket Booking:

redBus users in Chennai and soon Kochi will be able to seamlessly book metro tickets through its Android app. It can cater to the 2.6 lakh daily metro commuters in Chennai and 90 thousand daily metro users in Kochi. The tech integration for metro ticket booking ensures a smooth and user-friendly experience for commuters while making the travel experience for bus travelers more efficient as they can plan their entire commute seamlessly.

Through these initiatives, redBus is closer to providing comprehensive ground transport solutions and becoming a one-stop solution by integrating various modes of transportation.

“ONDC is a multi-force enabler in India and we are pleased to be working with them to provide user convenience while promoting a diverse range of choices. ONDC’s commitment to transforming the e-commerce network aligns seamlessly with redBus’ vision of a digital India. Together with ONDC, we are not merely providing mobility services; we’re delivering a reliable first and last-mile travel experience for our users, setting new benchmarks in convenience and choice for customers” said Prakash Sangam, CEO, of redBus.

“Our larger goal is to promote e-commerce adoption while simultaneously boosting the growth of start-ups, and creating a conducive environment for businesses to grow. We believe that redBus

joining the ONDC Network is a step further in this direction. Our work with redBus will not only reinforce our dedication to this ethos but also bring forth a shared vision of mobility that transcends traditional mobility solutions” said T Koshy, MD & CEO at ONDC.