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Tag: Lexar

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Lexar announces Kaizen Infoserve as its Pan India service partner

Apr 20, 2024 by Sujata 0 Comments #Kaizen Infoserve, #Lexar, #Mr. Fissal Oubida, #pan India

National, 20th April 2024: Lexar, a leading global brand in memory and storage solutions, has announced the appointment of Bangalore-based Kaizen Infoserve as its exclusive service partner in the Indian market. The move comes as part of Lexar’s plan to strengthen its infrastructure in the Indian market and provide seamless service support to its customers. Kaizen boasts a robust network of over 60 service centers across the country, including 10+ regional hubs, 40+ Kaizen Authorized Partners (KAP) locations, and 12 strategically placed warehouses, thereby ensuring timely product availability, better inventory management, and swift order fulfillment.

As the storage solution sector is witnessing a rapid growth due to the escalating demand, Lexar recognizes the necessity for providing innovative and reliable solutions to its customers. Kaizen will provide Return Merchandise Authorization (RMA) services and will provide general consultation services by email, calls. RMA service allows customers to notify a company that problems exist with their orders, or that they simply wish to return an item. It allows a business to monitor and control exchanges and refunds for buyers in a stress free, fast, and efficient manner. Kaizen will be responsible for quick screening and identifying the faults of the products returned.

Commenting on the same, Mr. Fissal Oubida, General Manager, Lexar Co. Ltd, said, “Partnering with Kaizen Infoserve marks a pivotal moment for Lexar’s strategic expansion in the Indian market. Our commitment to delivering unparalleled customer service aligns seamlessly with Kaizen’s proven track record of excellence. This partnership not only will strengthen our service infrastructure but also underscores our dedication to providing efficient, secure, and customer-centric solutions in the dynamic digital storage industry. Together, we are poised to elevate the experience for our customers ensuring they receive exceptional support and seamless access to Lexar’s innovative memory and storage solutions”

“We are proud to be Lexar’s Pan-India service partner and we are confident to take Lexar’s consumer happiness and consumer service to the next level. Kaizen’s newly launched WhatsApp service support makes the customer service cycles shorter, efficient and more convenient – enabling customers to get the benefit of faster Turnaround Time (TAT) for repair or replacement of the products. Our customer feedback cell is assisted by AI tools that enable automatic internal escalation to achieve 99% SLA for the brands using Kaizen’s support infrastructure,” said Mr. Murali Krishnan, Managing Director, Kaizen.

Under this partnership, Kaizen will deliver comprehensive repair and maintenance services for Lexar’s diverse range of memory products, including SD Cards, DRAM, SSD, Micro SD, CFExpress cards, HDD, USBs and Card Reader. Additionally, Kaizen understands the importance of accessibility and convenience. Therefore, to cater to the customer needs, Kaizen has simplified the return process for customers through walk-in Kaizen Hubs where customers can receive in-person support and guidance. Furthermore, they also provide the customer drop point services, further facilitating the easy and convenient handling of products and inquiries.

business

Lexar Announces New Lexar® ARES RGB DDR4 Desktop Memory

Jan 28, 2022 by Gouri 0 Comments #Joel Boquiren, #Lexar, #Lexar Quality Labs, #Lexar RGB Sync, #Lexar® ARES DDR4 Desktop Memory, #New Lexar® ARES RGB DDR4 Desktop Memory

Lexar ARES RGB DDR4

January 27, 2022, New Delhi: — Lexar, a leading global brand of flash memory solutions, is excited to announce the launch of the new Lexar® ARES DDR4 Desktop Memory, which enhances your PC with vibrant RGB lighting and blazing-fast DDR4 overclocked performance for an elevated gaming experience. It is ideal for gamers who want to boost their gaming performance with overclocked memory.

Lexar ARES RGB DDR4_1

With Lexar RGB Sync, a powerful RGB lighting control software, you can customize your lighting effects by setting colours, intensity and speed with full range RGB support. Additionally, you can also create a dynamic ambience and save your RGB lighting effect profiles, rendering your gameplay more immersive and adding a touch of style to your gaming journey. Lexar® ARES RGB DDR4 is also compatible with the RGB control software of major motherboard brands.

Lexar® ARES DDR4 Desktop Memory features an aluminium heatsink and an aggressive wing design for optimal heat dissipation to keep your motherboard and system cool, even when overclocked. Each kit is optimized for peak performance and has been rigorously tested for stability, reliability and compatibility with the latest Intel XMP 2.0 and AMD Ryzen systems to enhance your gaming experience.

Lexar ARES RGB DDR4_2

“We’re excited to announce Lexar® ARES RGB DDR4 Desktop Memory to our product portfolio. With outstanding performance, Lexar® ARES DDR4 Desktop Memory is ready for gamers. We will continue to expand our memory product lines to fulfill consumers’ needs.” Said Joel Boquiren, General Manager of Lexar.

All Lexar product designs undergo extensive testing in the Lexar Quality Labs, facilities with more than 1,100 digital devices, to ensure performance, quality, compatibility, and reliability.

Lexar ARES_DDR5_1
business

Lexar Announces New LexarR ARES DDR5 Desktop Memory

Dec 20, 2021 by Gouri 0 Comments #Joel Boquiren, #Lexar, #LexarR ARES DDR5 Desktop Memory

Lexar, a leading global brand of flash memory solutions, is excited to reveal its cutting-edge Lexar® ARES DDR5 Desktop Memory. The ARES DDR5 leverages next-gen technology, with speeds starting at 4800, DDR5 4800 is 1.5x the bandwidth faster than DDR4 3200. Features a sleek aluminium heat spreader to keep your system and motherboard running cool. It is perfect for PC enthusiasts, hardcore gamers and content creators who are looking for next-level performance, increased capacity and maximum power efficiency.

Whether you are operating speed-demanding video games, video editing software, or processing-intensive workloads, the Lexar® ARES DDR5 Desktop Memory accelerates your PC performance for multitasking with increased performance while on the latest 12th Gen Intel® Core™ processor.

Moreover, ARES DDR5 elevates power efficiency and product reliability. It is built with an on-die ECC, which fully leverages real-time data error correction for increased data stability and reliability. With built-in Power Management IC (PMIC), the DDR5 computer memory module provides better power control and power delivery while operating at a low voltage of 1.1V.

“We’re proud to add next-gen DDR5 technology to our product portfolio. With the outstanding performance, the Lexar® ARES DDR5 Desktop Memory is ready for PC enthusiasts, hardcore gamers and content creators. We will continue to expand our DDR5 product lines to fulfill consumers’ needs.” Said Joel Boquiren, General Manager of Lexar.

The Lexar® ARES DDR5 Desktop Memory is available this month for purchase online. The Lexar® ARES DDR5 Desktop Memory will be available in the U.S. and EMEA in Q1, 2022.

All Lexar product designs undergo extensive testing in the Lexar Quality Labs, facilities with more than 1,100 digital devices, to ensure performance, quality, compatibility, and reliability.